How Healthcare Can Become Higher in Quality, Lower in Cost & Widely Accessible – Clay Christensen

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Clay Christensen at the second Faculty Perspectives on Healthcare event.
February 8, 2012


Des Troya says:

The example of the computer to smartphones you almost got it right… the thing about that is no group of intellectuals at Harvard had to sit around and think "this is what we ought to do". The free market ensured the companies competed to meet consumer and business demands. All we have to do is get government out of the way of healthcare providers to allow the same forces to bear on healthcare. That is all

Des Troya says:

If something is too complicated and bottle necked let the free market sort it out. Get government out of the way and let the people figure out healthcare.

krous says:

Interesting lecture! Is the camera auto-following there? it omitted all of the slideshows…

drligme says:

It is interesting that but for technology ( YouTube and Khan Academy to be specific), only the smart, rich, and privileged would have access to such informative lectures. I am grateful that we don't have to go be the best and brightest to receive knowledge from the best and brightest.  Salmon Khan has the right idea.   

La Porta D says:

Is it just me, or does his speech issue make him an almost much better speaker? He's more human and at ease and adds a comfort and humor to him. I still can't believe he's 6'8"

j says:

Having more general practitioners is a lovely idea but hardly original. If you had seen a single issue from AFP in the last 4 years, you would know this. No one is debating that we need more primary care physicians. No one needs you to recapitulate the lecture, this is a digression. To refocus: I take issue with the assertion that nurses and technicians can or should do 80% (or anything in the neighborhood thereof) of what a licensed physician is trained to do.

j says:

The high cost of medical care isn't largely due to physician reimbursement. Also, your comparison of mid-level providers to Lexus is ludicrous.

j says:

From a purely economic perspective, I understand Christensen's point of view. Healthcare, however, is unique from other industries and outcomes are far more black and white than you imply. When we define "good enough" largely from a cost-benefit analysis, things appear falsely simple. The reality is that "okay" healthcare = morbidity and mortality.
Also, it is perfectly relevant to question your expertise on this subject, as it is directly related to your credibility.

j says:

You don't need a doctor for a colonoscopy? Have you ever performed a colonoscopy? Do you have the slightest shred of appreciation and respect for how many hours a gastroenterologist spends training on and studying endoscopic procedures during fellowship? If you trust a "mid-level provider" to do your colonoscopy, I think I understand the weight of your opinion.

j says:

The ideal model is one designed by a man who believes, in his words, that pharmacists and nurse practitioners can do 80% of what physicians do but are not permitted to act to the maximum of their capabilities due to arbitrary, territorial regulations favoring physicians? Everyone with a basic understanding of the training required of pharmacists and NPs is properly opposed to this idea. Given that it comes from within the ivory tower, I'm not sure whether it's hysterical or terrifying.

Thompson Aderinkomi says:

Oh how I wish he would have spoke for 30 more minutes and dive deeper into the last of the three types of organizations that reside in a hospital. Anyone interested in disrupting healthcare should watch this, it is not fluff.

KyrozuDesoya says:

It's because US politicians are incredibly hostile to disruption and creative destruction. A few years back Christensen wrote to the Obama administration telling them of the importance of education reform and innovation in Florida (via computer learning) but the administration shot it down. If we want education/healthcare reform we're gonna have to fight our politicians tooth and nail for it.

rboothe says:

In this political year, how is it that Clay's ideal model isn't a bigger part of the conversation? Please share this with everyone you know.

Chaminda J. says:

A brilliant presentation!

Could someone please post the slides from the talk as well?

Eivind Throndsen says:

Amazing man and great lecturer.

Suggestion/request: it would be good to see the slide deck published as well, on Slideshare or similar site.

captaintechie says:

Brilliant man. Pity the cameraman didn't have the gumption to focus occasionally on the graphics Christensen was referring to throughout.

Morten Jacobsen says:

While I had read two of his books, and listened and read Horace Dediu talking about Christensen, it was a great experience to see him and hear him tell the innovation story!

phl32 says:

Please upload more from Prof. Christensen in the future. His speeches and lectures are extremely informative and inspiring.

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